Simple, transparent pricing

Choose the perfect plan for your team. All plans include a 14-day free trial.

MonthlyAnnualSave 20%

Starter

Perfect for small teams getting started

$49/month
Start Free Trial
Up to 500 messages/month
1 platform integration
Basic AI reply suggestions
Email support
Policy document upload (5 docs)
Sentiment analysis
Standard response time
Priority support
Custom AI training
Advanced analytics
Team collaboration
MOST POPULAR

Professional

Best for growing support teams

$149/month
Start Free Trial
Up to 5,000 messages/month
5 platform integrations
Advanced AI reply suggestions
Priority email & chat support
Unlimited policy documents
Advanced sentiment analysis
Priority detection
Custom brand voice training
Analytics dashboard
Team collaboration (up to 10 users)
API access
99.9% uptime SLA
Dedicated account manager
Custom integrations

Enterprise

For large teams with advanced needs

Custom
Contact Sales
Unlimited messages
Unlimited platform integrations
Advanced AI with custom models
Dedicated account manager
24/7 priority support
Unlimited policy documents
Advanced analytics & reporting
Unlimited team members
Custom integrations
SSO & advanced security
On-premise deployment option
99.99% uptime SLA
Custom AI fine-tuning
Dedicated infrastructure
Training & onboarding

Compare all features

FeatureStarterProfessionalEnterprise
Core Features
AI-powered reply suggestions
Sentiment analysis
Priority detection
Custom brand voice training
Custom AI model fine-tuning
Integrations
Platform integrations15Unlimited
API access
Custom integrations
Webhooks
Team & Collaboration
Team members310Unlimited
Role-based access control
SSO (Single Sign-On)
Support
Email support
Priority support
24/7 support
Dedicated account manager
Training & onboarding
Analytics & Reporting
Basic analytics
Advanced analytics
Custom reports
Data export

Frequently asked questions

What counts as a message?

A message is counted each time Nomi analyzes an incoming customer message and generates AI reply suggestions. Outbound messages you send are not counted.

Can I change plans anytime?

Yes! You can upgrade or downgrade your plan at any time. If you upgrade, you'll be charged a prorated amount. If you downgrade, the new rate will apply at your next billing cycle.

What happens after my free trial?

Your 14-day free trial gives you full access to your chosen plan. After the trial, you'll automatically be charged unless you cancel. You can cancel anytime during the trial with no charges.

Do you offer refunds?

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact our support team for a full refund.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and support invoicing for Enterprise customers.

Is my data secure?

Absolutely. We use industry-standard encryption for all data transmission and storage. We're compliant with GDPR, SOC 2, and other major security standards. Enterprise plans offer additional security features like SSO and on-premise deployment.

Ready to transform your customer support?

Start your 14-day free trial today. No credit card required.